After checking Miss Cathy’s progress (she was so engrossed
in her closet you’d think she was looking for a hat to meet the Queen of Hearts
but all she usually wears is army fatigues and an oversized tee under a poly
blend jacket topped with a red ball cap no matter where she’s going or who
she’s to meet) I decided to “warm up the car” as we used to say in the old days
when cars required such attention but nowadays it’s my euphemism for needing to
get out of the house.
When it got to be ten minutes before we needed to be
someplace that was less than five minutes away (but would require at least that
much time for mom to get into and out of the car) I knew it was time to call
the doctor’s office to let them know that we’d be late.
After an interminable period of “press one for this and nine
for that” the receptionist finally came on the line and after pleasantries and
me explaining the reason for the call she told me we’d have to reschedule
because “the doctor is ‘on call’ today and would have to leave” if we weren’t
there on time.
I told the young woman on the other end of the line (Why are
receptionist usually young women? And why didn’t young men ever apply for these
jobs? Is it suddenly the Madmen 60’s where clerical office work in doctor’s
offices was concerned?)
Anyway, my reassurances that we’d only be ten minutes or
less ‘late’ did nothing to assuage her position. She was a ‘verbal gatekeeper’
and I was being denied access, I would have liked to throw her down a rabbit
hole.
“Well”, I said, “I’m calling as a courtesy really, which is
more than I can say for the hour we had to wait the last time we were in to see
the doctor and no one ever came out to tell us how long he’d be or apologize
for his tardiness.”
“One, two, three…” I breathed, calculating how I could turn
this conversation around, trying not to sound ‘too’ annoyed, lest I give away
my fantasy of someone I’d never met free-falling down into endless darkness
before hitting an unknown bottom which is where I felt this conversation was
heading.
“Can I speak to the doctor?”
“The doctor is in with a patient now, can I take a message
for him and he’ll get back to you later this afternoon?” she said. (Oh no she
did-int’!)
How could he be both with a patient and getting ready to
leave because we’re not there-at the same time?
I was used to putting up with Miss Cathy’s inconsistencies
but I had no need to indulge this girl’s word play.
Rather than question the receptionist who was (after all)
just doing her job (and apparently not being paid enough to keep track of her
own contradictions).
I simply said, “Well then, be that as it may, we’re in the
car and will be there in two minutes…see you soon” and hung up smiling a broad
Cheshire cat grin, not having to worry about the power to disappear because
unlike the cat and Alice (because of the power of technology and not magic) she
could hear but could she see me.
No comments:
Post a Comment